Returns Procedure

All our products are covered by a 5 year warranty and we hope you won't ever have to send us anything back for repair.  However, in case something does need to come back, please have a read of our returns procedure.

General

• Warranty Information
  Details of our warranty terms and costs of repairs...
• Terms and Conditions of Sale
  Details of our sales terms and requirements...
• Shortform Catalogue
  Entire product range gatefold brochure...
• How to Adjust Amplifier Gain
  Internal adjustments and settings for all amplifiers...
• How to Install Crossover Cards
  Instructions on how to fit cards to all amplifiers...
• Amplifier Power Measurement
  Details of how we measure our power output specifications...
• Crest Factor and Amplifier Power
  Determining power requirements of your amplifier...
• Music Samples for Amplifier Power Measurement
  These samples need to be looped and offer only
  approximate crest factor values:
  • Crest Factor = ~2.8 (Heavy program)
  • Crest Factor = ~4.8 (Average program)
  • Crest Factor = ~7.8 (Light program)

iCore [Ver 2.10]

• Download iCore
  Get the latest version , free of charge here...
• Getting Started with iCore
  A quick start guide to get you up and running with the software...
• Version 2 Guide
  New features in this release (also available through software help)...

Ti Series

• Overview of Ti System Monitoring Options
  Comparisons of unmanaged and managed  systems...
• Ti1048 USB Drivers
  Compatible with XP/Vista/Win7...
• How to Disable Amplfier Volume Controls
  Stop unwanted front panel adjustments on two channel Ti amplfiers...
• How to Disable Amplifier Volume Controls
  Stop unwanted front panel adjustments on the Ti-4250... 
• How to Adjust the Amplifier's Maximum Gain
  Internal adjustment for two channel Ti amplifiers...
• How to Adjust the Amplifier's Maximum Gain
  Internal adjustment for the Ti-4250...
• Automatic Muting from Fire Alarm or Building Management
  Configure GPI ports on amplifiers for mute control...
• Signalling Fault Conditions to Building Management
  Configure GPI ports to flag errors and using isolated relay output...
• VCA Operation with an External Volume Control
  Configure GPI ports to analogue voltage input for remote gain adjust...
• Setting up a Backup Amplifier Scenario
  If one amplifier fails, other amp will take over automatically...
• Restoring Factory Defaults
  How to wipe the memory on two channel Ti amplifiers...
• Restoring Factory Defaults
  How to wipe the memory on the Ti-4250...
• Amplifier Firmware Update Recovery
  Manual loading of amplifier firmware in the event of a failure...
• Breakout Firmware Update Recovery
  Manual loading of breakout box (BoB) firmware in the event of a failure...
• Ti Series Amplifiers Quickstart Guide
  Copy of the QS sheet that goes out with every amplifier in this range...

E Series

• Dynamic Amplifier Behaviour
  What defines a dynamic amplifier and how they perform...
• How to Adjust the Amplifier's Maximum Gain (E15/25/45)
  Internal adjustment for the E15, E25 and E45 two channel amplifiers...
• How to Adjust the Amplifier's Maximum Gain (E475)
  Internal adjustment for the E475 quad channel amplifier...
• How to Adjust the Amplifier's Maximum Gain (E90)
  Internal adjustment for the E90 two channel amplifier...
• How to Adjust the Amplifier's Maximum Gain (E100)
  Internal adjustment for the E100 quad channel amplifier...
• E Series Amplifiers Quickstart Guide
  Copy of the QS sheet that goes out with every amplifier...
 

T Series

• How to Adjust the Amplifier's Maximum Gain (T2000/3500)
  Gain adjustment only available on these amplifiers in this range...
• T Series Amplifiers Quickstart Guide
  Copy of the QS sheet that goes out with every amplifier in this range...

S Series

• How to Adjust the Amplifier's Maximum Gain (S800/1400)
  Internal adjustment for both amplifiers...
• S Series Amplifiers Quickstart Guide
  Copy of the QS sheet that goes out with every amplifier...